More information

about The Phoenix Resort

More Information ABOUT The Phoenix RESORT Beachfront Area

Here you can see what our beachfront area looks like. Pretty nice view, right? Our resort is beachfront and there are great Caribbean views from our suites, two pools, and grounds. In front of our beach area there is a seawall that protects the property, so we do not offer a traditional beach in front of the resort. 

Given this most guests swim in either of our two heated saline pools and relax on our pool deck, making use of our chaise lounge chairs, umbrellas, pool towels, with food and drink service provided by our friendly pool bar staff, while remaining a short walk to their comfortable and spacious suite.

Guests can also swim off the end of a pier located just to the north of our property where the water is deeper and there is less sea grass than along the shoreline. There are more traditional beaches a minute or two north and south of our property, however the water is very shallow and there are pockets of sea grass so it’s not ideal swimming for adults, and the beaches are not very large so are not ideal for laying out in the sand.

We can arrange a private boat trip to a nice beach on the backside of the island as part of a 1/2 or full day trip, or you can rent a golf cart to take a drive to a beach on the back side of the island called Secret Beach, which is about 40 minutes golf cart drive. Our island doesn't have big beaches on our Caribbean side because the Belize Barrier Reef prevents them from forming, but our Coral Reef means that we have great snorkeling, scuba diving, sailing, fishing, paddle boarding, kayaking, and more, some of the main reasons many people choose to vacation on Ambergris Caye.

What’s included in the rate?

Round trip ground taxi transfers, daily maid service and nightly turn down service, Keurig coffee maker and pods, bottled water, free Wi-Fi, in suite Bose wireless speakers and iPads, Aveda bath products, use of bicycles, kayaks, paddle boards, yoga classes, painting classes, chocolate tastings, wine tastings, free daily cocktail mixers from 5pm to 6pm, on-site fitness center, access to local gym and Crossfit facilities, and more. Breakfast is not included but is available on-site at Red Ginger restaurant.

What do you offer on-site?

Red Ginger serving breakfast, lunch, dinner, and room service, a pool bar and rooftop lounge, Sol Spa, the island’s most popular spa, a beautiful heated saline chlorinated main pool and separate heated saline lap pool, fitness center, business center, children's creativity corner, and children's playground equipment.

How do you get to your resort?

First fly into Belize City (BZE) and we can arrange domestic airfare to San Pedro (SPR) on Ambergris Caye on Tropic Air. The flight time is 15 to 20 minutes and the cost ($157.75 USD per person round trip) can be paid at check out. We provide complimentary ground taxi transportation once in San Pedro to and fro our resort. The ride is 3 minutes.

Deposit & Payment Policy

To confirm a reservation a deposit of one night + 9% hotel tax per suite is required at time of booking. The balance is due 30 days prior to arrival. For arrivals within 30 days we require payment in full to confirm a reservation. We accept Visa, MasterCard, Discover, and American Express.

Cancellation & Refund Policy

Full refund less a 5% refund fee if canceled more than 30 days prior to arrival. No refund if canceled within 30 days of arrival. No refunds for no-shows or unused portions of accommodations. No refunds due to medical emergencies, airline delays, strikes, or weather-related delays or cancellations, including hurricanes. Travel insurance is highly recommended. A choice of plans can be viewed here.